Who we are
Our website address is: https://amratahaar.com
Information We Collect
When you browse our website, create an account, place an order, fill out a form, or get in touch with us, we may collect the following information:
- Contact details — name, email address, phone number, delivery address
- Order information — products purchased, order history, payment status
- Payment information — processed securely through our third-party payment gateway. We do not store your card, UPI, or banking details on our servers.
- Account information — if you create an account, we store your login details and order preferences
- Enquiry and form information — if you fill out a form on our website or social media pages, we collect the details you provide, such as your name, phone number, and preferences, to respond and, where relevant, recommend suitable products
- Communication data — information you share with us via contact forms, WhatsApp, email, or customer service calls
- Browsing data — pages visited, products viewed, and general usage patterns, collected through cookies and analytics tools
We use this information only for the purpose it was collected for, and you may ask us to delete it at any time.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order, shipping, and delivery status
- Respond to your queries and provide customer support
- Send you updates, offers, or product recommendations, where you have consented to receive them
- Improve our website, products, and services
- Comply with legal and tax obligations
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We may share your information with trusted third parties strictly to operate our business, including:
- Shipping & logistics partners — to deliver your orders and provide tracking updates
- Payment gateway providers — to process payments securely
- Marketing & analytics platforms (such as Meta/Facebook, Google Analytics) — to understand website usage and show relevant ads. These platforms may set cookies and collect data as described in their own privacy policies.
- Communication tools (such as WhatsApp Business, email service providers) — to send order updates or respond to enquiries
These partners are only given the information necessary to perform their specific service and are expected to handle it securely.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
